Winner Announcement
  • SECOND PRIZE
    Power Bank
    2 winners Kenneth P./Jose Ponc.
  • FIRST PRIZE
    Tenways E-bike
    1 winner Jose Rodri.
  • THIRD PRIZE
    5000 Rider
    Points = $50
    3 winners Justin R./Will B.
    /Bianca M.
Campaign Terms and Guidelines
Participation and Entry Eligibility
  • The participation period is from 12:00 AM on January 5, 2024, to 11:59 PM on January 31, 2024. Participation through us.tenways.com within this period is necessary for eligibility.
  • Purchases that are returned during the campaign will not be considered as valid entries.
  • The list of winners will be published on this page on February 2, 2024, and winners will also be notified via email.
Prizes

1. FIRST PRIZE (1 winner): A Tenways E-bike

If You Have Purchased an E-bike (January 5 - January 31):

  • Refund for one e-bike or receive a free 600 Pro in any color or size.
  • For who purchased multiple e-bikes, a refund will be issued for the higher-priced e-bike.
  • Refunds will be processed within 15 business days after the announcement.

If No E-bike Purchases (January 5 - January 31):

  • Receive a free CGO600 Pro in any color or size.

2. SECOND PRIZE (2 winners): Tenways Power Bank

3. THIRD PRIZE (3 winners): 5,000 Green Rider points, equivalent to a $50 voucher for future purchases.

Redemption Information
  • Details for redeeming prizes will be communicated through Tenways official email address. Please respond the email within 10 business days to claim the prize.
  • Failure to respond within the specified period will result in disqualification.
  • A copy of personal ID will be required for redemption.
Forfeiture and Exchange of Prizes
  • Prizes can be declined but cannot be converted into cash.
  • If the first prize winner chooses to refund for a purchased bike, the refunded bike cannot be returned for an additional refund.
  • Please contact customer service for product quality issues, repairs, or replacements.
Prize Delivery
  • Prizes can only be shipped to the contiguous United States (excluding Alaska and Hawaii).
  • Physical prizes will be shipped within 10 business days, while Rider Points will be added to the loyalty account within 5 business days.